Alia Abow Tel: 613.413-9061 English (EEE) Female Canadian Citizen [email protected] EDUCATION Business Management Diploma, Herzing College, Ottawa 2005-2006 High School Equivalency Diploma, Algonquin College, Ottawa 2009-2010 Computer Science Diploma, Everest College, Ottawa 1998-2001 MEDICAL TERMINOLOGY, Algonquin College, Ottawa 2013 CERTIFICATION CPR and First Aid – HCP Level – 2013 Food Handling Certificate - 2013 OTHER EXPERIENCE Patient Care Assistant 2013-Present Ottawa General Hospital – Surgery Unit Established and maintained therapeutic relationships with patients/clients/families and provides support following established care plans; greets patients/clients/families, assisted with storage of personal belongings and creation of a safe/comfortable environment, provided orientation of room and unit, and maintains confidentiality and respect for the patient rights and privacy. Provided personal care to patients/clients such as bathes, grooms, dresses, assisted with oral hygiene and toileting needs, maintained skin by applying creams and ointments as per site requirements. Served meals and assisted with feeding as required; ensures dietary needs are met. Assisted in the delivery of nursing care under the functional direction of a Registered Nurse and performed duties such as bathing, grooming, assisting with meals and oral hygiene and holding patient for procedures. Responded to call bells/alarms by alerting the appropriate health care team member and/or assisting as necessary. Responded to emergent situations by calling appropriate code and assisting care team in accordance with unit/program guidelines. Observed and monitored patient/client progress, symptoms and behavioural changes and reported significant observations such as discomfort and/or pain, changes in vital signs, skin breakdowns, unusual incidents and/or accidents, and feedback from the client into the care planning progress to the Registered Nurse or designate. Utilized mechanical aides such as specialty beds, lifts, slide boards, mobilizers, wheelchairs and stretchers to transport clients; provides assistance with positioning, lifting and/or transferring clients utilizing established lifting/safety techniques, and accompanied patient/clients to provide assistance as required. Maintained a clean and safe environment; ensures call light/bell is within reach, made beds, applies side-rail requirements, emptied urine bags, handled workplace hazardous materials according to procedures, reported all incidents, equipment problems and potential safety issues.